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Your questions about Covid-19, answered

As we adapt to new norms and expectations, we’ve adopted a new standard of cleanliness and ways of working within our hotel.

As everything looks a little different, we wanted to answer some commonly asked questions relating to Covid-19 and our hotel.

Download our detailed FAQ document, or get in touch with our team who will be happy to help.

In line with government legislation, from Saturday 8th August 2020 it is mandatory to wear a face-covering in all public spaces within our hotel to prevent the spread of Covid-19 and protect all guests and team members.

EXPLORE OUR COVID-19 FAQS

Here’s why our guests choose Holiday Inn Basingstoke…

“Excellent value and will certainly return. From arriving I was made to feel very comfortable especially in the current situation. The cleanliness was to a very high standard and made me feel confident that housekeeping are going above and beyond.”

-Phil, Booking.com

In our FAQ document, we cover:

How we’re supporting the health and wellbeing of our team members through training, guidance and provision of PPE

How we’re looking after the safety of our guests through new procedures and measures such as social distancing, sanitisation stations and a new check-in/check-out process

A detailed overview of our revised cleaning standards that build upon the robust procedures that were previously in place

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